contact details for customer service

Repair enquiry form

Watch Repair Enquiry Form:

If you’d like to discuss a potential service or repair for your watch, please reach out via the below form.

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Name
Brand of watch


Securely send your watch to us

How to get your watch to us

You may order a free, secure postage pack or bring your watch to any of our locations


We have 3 service centres in the UK:

Visit us in store

Visit us in store

We have 3 stores / service centre locations in the UK:

  • Head Office & Main Service Centre: 16-18 Hatton Garden, London, EC1N 8AT
  • Luxury Watch Repairs: Canary Wharf Station, E14 4HJ 
  • Luxury Watch Repairs: Harvey Nichols, 21 New Cathedral Street, M1 1AN

Enquire Secure Postage Pack