Make an enquiry

Drop in to one of our stores, call us or send your watch to us via our complimentary postal pack to get a no-obligation quote. Once we have inspected your watch and carried out diagnostics, a detailed quote and timescale can be provided. Should you proceed, email and text message updates will be provided, each step of the way.

Send us your watch

The best way for us to give you an accurate quote, is to send us your watch in our secure, free postage pack (insured up to £25,000) in order for our watchmakers to carry out diagnostics. We’ll then contact you with a no obligation quote, free of charge.
Order my free postage pack

Make an enquiry

If you are not sure what might be wrong with your watch or which service you may need, please email our service centre team on with or call us during normal working hours, on the number below.
Phone us 0207 404 3366 Enquiry Form

Visit us in store

Our main service centre is based at 16-18 Hatton Garden and we have a few other locations. Follow the link to Google to see where we are, when we’re open, what services each location can offer, and how to reach us. No appointment is required.
HQ : 16-18 Hatton Garden, London Link to Canary Wharf store Link to Manchester store Link to New York store

Enquire Secure Postage Pack