Make an enquiry

Drop in to one of our stores, call us or send your watch to us via our complimentary postal pack to get a no-obligation quote. Once we have inspected your watch and carried out diagnostics, a detailed quote and estimated timescale can be provided. We currently operate on an appointment only basis.

Send us your watch

For an accurate estimate, send us your watch using our free postage pack for assessment. We will contact you with an estimate before repair work begins. Return postage fees apply if you decide not to proceed.
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Make an enquiry

If you are not sure what is wrong with your watch or which service you need, contact our customer care team using the form below.
Enquiry Form

Visit us in store

We currently operate a postal service and are not accepting in-person visits. Please contact our customer care team if you need help arranging an assessment or return.
HQ : 16-18 Hatton Garden, London, EC1N 8AT Harvey Nichols, Manchester, M1 1AD (Temporarily closed) 515 Madison Avenue, New York, 10022
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