Make an enquiry

Drop in to one of our stores, call us or send your watch to us via our complimentary postal pack to get a no-obligation quote. Once we have inspected your watch and carried out diagnostics, a detailed quote and estimated timescale can be provided.

Send us your watch

The best way for us to give you an accurate quote, is to send us your watch in our secure, free postage pack (insured up to £25,000) in order for our watchmakers to carry out diagnostics. We’ll then contact you with a no obligation quote, free of charge.
Order my free postage pack

Make an enquiry

If you are not sure what might be wrong with your watch or which service you may need, please email our service centre team using the below form or call us during normal working hours on (+44) 0207 404 3366
Enquiry Form

Visit us in store

Our main service centre is based at 16-18 Hatton Garden and we have a few other locations. Follow the link to Google to see where we are, when we’re open, what services each location can offer, and how to reach us. No appointment is required.
HQ : 16-18 Hatton Garden, London, EC1N 8AT Harvey Nichols, Manchester, M1 1AD (Temporarily closed) 515 Madison Avenue, New York, 10022
Contact Secure Postage Pack